We run your WordPress.

We do three things most WordPress installs don't — regardless of where you host: (1) Security updates land in hours, not weeks. (2) Files and the database are monitored 24/7 — we get alerts if anything changes without our knowledge. (3) Daily malware scans, with remediation on us if anything slips in. It's not a silver bullet, but it stops 95% of the attacks a typical WordPress site actually faces. If you also want to run on our own hosting WEBBELi (Scandinavian servers in Sweden with built-in DDoS protection and a firewall), we offer that as an add-on.

Step 1: We see it before you do — through monitoring or our malware scanner. Step 2: We isolate the site, identify the intruder, and clean them out. Step 3: We roll back to a clean backup if needed. This is included in the monthly fee — you don't pay extra for us to do our job. We also produce a short incident report so you know what happened and what was affected.

Your WordPress site (files + database) stays where you choose to host it — we don't move it. The Oden control panel, backups, logs, and all our internal data about your site run on Google Cloud Run + Firestore in the europe-north1 region (Finland). All traffic between your site and Oden is encrypted with TLS 1.3 + Ed25519 signing. No US sub-processors — Schrems II just doesn't apply to us. If you want to move hosting to us (WEBBELi, Scandinavian servers in Sweden) we offer that as an add-on.

Incremental backups every night, full backups every Sunday. Everything is encrypted at rest (AES-256) and rotated for 30 days. Restoring to a specific point in time usually takes under 15 minutes — you call or email, we roll it back. We test restores monthly so we know they actually work (a backup that hasn't been restored isn't a backup, it's wishful thinking).

Only employees with a service-related need, all under written confidentiality agreements with 2FA on their accounts. Access is logged and audited. We don't peek at your database or files just to 'check in' — only when troubleshooting or fixing an issue you flagged. You can request a log of which employees accessed your environment during any given period.

We install it. Critical security updates land without waiting for a planned maintenance window — that's the whole point of Oden. You get an email afterwards saying 'we applied CVE-XXXX-XXXX at 02:14, no action needed from you.' You sleep.

Card (via Stripe), Klarna, or Peppol e-invoice if you're an organisation with its own invoicing system. For very large customers or public-sector procurement, regular paper invoices work too — contact upphandling@oden.cam. Everything bills monthly in advance unless otherwise agreed.

Everything we promised for managing your WordPress. Specifically: security and maintenance updates of the WordPress core + all your plugins and themes, 24/7 monitoring, backups with restore, performance optimisation (cache, image optimisation, database routines), malware scanning, and remediation if needed. Also email and phone support during business hours, plus emergency on-call outside hours for security incidents. Hosting is *not* included in the base fee — your site keeps running where it does today. If you want to move hosting to our own platform WEBBELi (Scandinavian servers) you can add that for an extra monthly fee.

No. The contract runs until further notice with one month's mutual notice. You cancel in the control panel or by email — no form, no call to a 'retention department'. The month you cancel in, you keep the service for; then we shut things down and uninstall the WEBBELi worker plugin from your site. Your WordPress, your content, and your hosting are unaffected — you carry on exactly as before.

Send an email to hello@oden.cam, or click 'End service' in the control panel. Two clicks plus a confirm. We export your backups on request so you can take your data with you when you move.

We reserve the right to adjust pricing, but it won't sneak up on you. On a price change you get an email at least 30 days before it takes effect. If you don't accept the change you can cancel with effect from the change date — we won't try to slip in another month on some 'auto-renewed' technicality.

Always. Every charge, regardless of payment method, generates a proper VAT invoice as a PDF with org. number, F-tax info, and every detail your accountant wants to see. Invoices stay in the control panel and are also emailed automatically.

A managed WordPress service. You still own and run your site exactly as before — we take over responsibility for the 'boring' parts: updates, backups, security, hosting, and performance. You get a control panel showing everything we do, and one invoice a month. WordPress is still WordPress, it's just nobody calling you at 2 a.m. anymore.

You need to do what you already do — write posts, add products, edit pages. What we take over is the operations part you probably didn't want to handle anyway. If you've never managed a WordPress site yourself, that works too — we'll set it up for you as an extra service.

Yes — that's the whole point. Oden is a management service: we install a small plugin (WEBBELi worker) on your WordPress that lets us handle updates, backups, and monitoring remotely. Your site keeps running exactly where it lives today, no content moved or changed. If you also want to switch to our own hosting WEBBELi (fast servers in Sweden), we're happy to help with the migration — that's a separate service we price based on the size of the site.

You take everything with you — because your site never lived with us in the first place (unless you specifically opted for WEBBELi hosting). We uninstall the WEBBELi worker plugin from your site, deliver a final downloadable backup in case you need it, and close your control panel. Within 90 days of contract end we delete the backups and operational logs we've stored on our side, unless mandatory law (the Swedish Bookkeeping Act) requires longer retention of specific parts.

Two things with the same name: (1) The WEBBELi worker plugin — a small plugin installed on your WordPress so Oden can manage your site remotely. This is always included when you have Oden. (2) WEBBELi hosting — our own hosting platform with fast servers in Sweden, built specifically for WordPress with caching and image optimisation built in. This is an add-on; Oden works perfectly well on your current hosting too. Many customers do combine both though, to get the fully managed package on a single monthly invoice.

Three layers: (1) Security updates land immediately, always. (2) Smaller updates (bug fixes) land during the planned Sunday maintenance window with automatic regression tests afterwards. (3) Major version updates (e.g. WordPress 6.x → 7.x) are tested first in an isolated staging copy, we flag anything weird to you, then apply to live with instant rollback if anything goes sideways.

We roll it back. Since we have backups from the second before the update, this is a minutes-not-hours operation. You also get a short report of what went wrong and what we need to do to apply the update safely (usually a plugin that needs patching by its vendor).

In 99% of cases, yes. WordPress is an open ecosystem and we don't want to limit that. There's a short list of plugins we discourage (e.g. extremely performance-heavy or abandoned plugins not updated in years) — if we see something like that on your site we flag it and suggest alternatives. But we don't block plugins you're already running unless you want us to.

Depends entirely on where you have it. If you're already on a good Swedish host, you won't see a performance difference when you take Oden — we don't change your hosting, we just manage WordPress on it. If you do choose to add our own WEBBELi hosting (an add-on), it averages TTFB (Time To First Byte) under 100 ms from Stockholm for a typical WooCommerce site, with first render well under 1 second. Either way we measure performance continuously and surface the numbers in the control panel's performance tab.