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Everything you need to know to get started with Oden C.A.M, manage your WordPress installation, and troubleshoot when things creak.

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Getting started

When you sign up for Oden, you'll get a welcome email with credentials for the control panel. The first time you sign in, a short guide walks you through:

  1. Connect your WordPress site (existing hosting works fine — we don't move your site).
  2. Activate the WEBBELi worker plugin on your WordPress — it acts as an agent between Oden and your site, but doesn't change any of your content.
  3. Verify the control panel sees your site (happens within minutes).
  4. Verify backups — the first one runs within 24 hours of activation.

The whole onboarding usually takes under 30 minutes of hands-on work. The rest runs itself.

The Oden control panel

The control panel is the website you sign in to in order to see what we're doing with your site. It's split into five tabs:

Sites

Overview of all WordPress installations connected to Oden. Status, uptime, latest update, latest backup, and number of warnings.

Updates

Log of everything we've updated — core, themes, plugins. Filter by date, type, or specific plugin. Each update has an associated regression report.

Backups

List of all available backups with timestamp, size, and a big 'Restore' button. Restores happen to a new URL first (just in case), and you flip to it manually once you've verified everything works.

Security

Monitoring status, active threats, latest malware-scan report, and a list of which NNi Solutions employees have accessed your environment in the last 30 days.

Settings

Billing, contacts, notification preferences, and the option to add more sites or cancel the service.

The WEBBELi worker plugin

The plugin we install on your WordPress to manage it remotely. It acts purely as an agent between Oden and your site — it performs updates, gathers metrics, creates backups, and reports back. It doesn't move your site and doesn't change your content other than what we and you decide together (e.g. when we apply a plugin update).

The plugin can be deactivated or uninstalled at any time — it cuts off Oden's access without affecting your site otherwise.

WEBBELi hosting (add-on)

We also have our own hosting platform called WEBBELi. It's a completely separate product — you don't need it to use Oden. Happy with your current hosting? Keep it. Want both Oden and fast Swedish hosting on a single monthly invoice? Add WEBBELi hosting as an add-on.

WEBBELi hosting has the following features built in:

  • Caching: Page cache + object cache, automatically purged on updates.
  • Image optimisation: WebP/AVIF on the fly, with fallbacks for older browsers.
  • CDN: Built in, with edge nodes in Stockholm, Gothenburg, and Malmö.
  • SSL/TLS: Let's Encrypt certificates with auto-renewal.
  • HTTP/3: QUIC support for faster loading on modern Wi-Fi and mobile.

More info: webbeli.nni.solutions.

Common questions

Quick answers to the most-asked questions — from "how fast can you restore a backup" to "what do I do if a plugin breaks". See our FAQ section on the home page for a more comprehensive list.

Need help?

Can't find what you're looking for? Reach out:

  • Email: hello@oden.cam — replies within 4 business hours.
  • Phone: +46 10 303 10 80 — weekdays 08:00–17:00.
  • Critical security incident: use the red 'Emergency' flow in the control panel, on call 24/7.

More documentation coming

We're expanding this documentation continuously. Missing something specific? Email hello@oden.cam and we'll add it next.

GDPR

GDPR — how we handle your data.

We built Oden C.A.M around data minimization, EU hosting, and full transparency — not as an afterthought.

01

Where your data lives

All Oden data (control panel, logs, backups) is stored in Cloud Run and Firestore in the Finland region (europe-north1). Your WordPress sites run on whichever hosting you choose — if you want to move to us, we offer WEBBELi as an add-on (Scandinavian servers in Sweden). Backups are AES-256 encrypted and stay inside the EU. We use no subprocessors in the US or other non-EU/EEA countries — which means Schrems II concerns simply don't apply.

02

What data we process

Only what's needed to run your WordPress: your sites' URLs, plugin and theme versions, update history, and cryptographic keys. We never touch your visitors' data — there's no tracking pixel and no ads module.

  • Site metadata (URL, version, status)
  • Operations logs (security events, updates)
  • Backup archives (encrypted, 30 days)
  • Operator identity (your email, for support)
03

How it's protected

The connection between your WordPress and Oden goes via the WEBBELi worker plugin we install on your site — TLS 1.3 with Ed25519 keys. Stored secrets are envelope-encrypted (Cloud KMS). Audit logs are write-only and kept for 12 months.

04

Your rights

You can request access to, correction of, or deletion of your data. Email hello@oden.cam and we'll respond within 30 days (usually within 48 hours). At termination, all customer data is permanently erased within 60 days — except what we must retain under Swedish bookkeeping law (7 years).

05

Data incidents

If we confirm an incident affecting your personal data, we'll contact you within 72 hours with an initial report, in parallel with our notification to IMY (the Swedish DPA). The report covers what happened, what was affected, and what mitigations we're applying.

06

Data Processing Agreement (DPA)

A standard DPA is automatically included — no separate paperwork. It stipulates EU hosting, sub-processors (list available on request), and Swedish law as the applicable jurisdiction. Larger procurements can sign an extended agreement: hello@oden.cam.

Controller: NNi Solutions, Sweden. Questions? hello@oden.cam
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