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Terms of Use

The rules for how you use the Oden C.A.M service, what we provide, what you're responsible for, and what safeguards we have in place.

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1. Introduction

These Terms of Use (the "Terms") govern your use of Oden C.A.M (the "Service"), provided by NNi Solutions ("we", "us"). By activating the Service, signing in to the Oden control panel, or installing the WEBBELi worker plugin, you accept these Terms.

The Terms of Purchase are a separate document covering contract formation and payment. In the event of a conflict between the documents, the Terms of Purchase take precedence on questions of price, payment, and termination, while these Terms of Use take precedence on questions of usage, liability, and security.

2. Service description

Oden C.A.M is a managed WordPress service in which NNi Solutions takes responsibility for updates, monitoring, backups, performance optimisation, and security measures for one or more WordPress installations connected to the service.

The Service is delivered through (i) the WEBBELi worker plugin installed on the Customer's existing WordPress installation, acting purely as an agent between WordPress and Oden, and (ii) the central Oden control panel, which the Customer accesses via their own login. WEBBELi hosting (a separate product) is not required for using the Service — Customers normally keep their existing hosting.

3. User account and authority

You are responsible for keeping your login credentials secure and confidential. All activity that occurs under your account is presumed to have been performed by you or someone you have authorised. If unauthorised access is suspected, you must immediately change your password and contact us at hello@oden.cam.

Only persons authorised to enter into contracts on behalf of the Customer may make purchases or commit the Customer to changed service terms. NNi Solutions does not enter into contracts or subscriptions over the phone.

4. Acceptable use

The Service may only be used for lawful purposes. You agree not to:

  • Use the Service to store or distribute illegal material, malicious code, or content that infringes third-party rights.
  • Attempt to gain unauthorised access to our systems or other customers' data.
  • Reverse-engineer, decompile, or otherwise attempt to extract the source code behind the Service beyond what mandatory law allows.
  • Burden the Service with traffic that materially affects its function for other customers (e.g. excessive API requests).
  • Use the Service in a manner contrary to good practice or that damages NNi Solutions' reputation.

In case of breach, we reserve the right — after reasonable notice — to suspend or terminate access to the Service.

5. Your WordPress data

All content, data, and files you store in your own WordPress installation belong to you. NNi Solutions only has the access required to deliver the Service (updates, backups, monitoring, security measures).

On termination of the contract, you can export your data at any time using WordPress's standard tools. Backups stored by us are deleted within 90 days after the contract ends, unless mandatory law requires longer retention.

6. Intellectual property

NNi Solutions retains all intellectual property rights in the Service, including but not limited to the WEBBELi worker plugin, the WEBBELi hosting platform, the Oden control panel, documentation, trademarks, and logos. Through the purchase, you receive a non-exclusive, non-transferable right to use the Service for the duration of the contract.

"WordPress" is a registered trademark of the WordPress Foundation. Oden C.A.M is not affiliated with, sponsored by, or endorsed by the WordPress Foundation or Automattic Inc. Other trademarks mentioned on oden.cam (e.g. Google Cloud Run, Stripe, Klarna, Mailgun, Microsoft 365, Apple, Fortnox, Visma) belong to their respective owners and are mentioned for identification purposes only. A complete list is available in the footer.

7. Security

We apply technical and organisational measures to protect the Service against unauthorised access, data loss, and tampering. Traffic between your WordPress installation and Oden is encrypted in transit (TLS 1.3), and backups are encrypted at rest.

Despite this, no system can be guaranteed entirely secure. In the event of a security incident affecting your personal data, we will inform you and, where required, the Swedish Authority for Privacy Protection (IMY) within 72 hours under article 33 GDPR.

8. Service availability

We aim for an availability of at least 99.5% per calendar month. Scheduled maintenance is announced in advance via the Oden control panel. Critical security updates may, however, be carried out without prior notice.

9. Limitation of liability

Our total liability towards the Customer, on any basis, is limited as set out in the Terms of Purchase. We are not liable for indirect damages, e.g. lost profit, lost revenue, or loss of data, beyond what mandatory law requires.

10. Changes to the Service

NNi Solutions has the right to develop and modify the Service over time. Minor changes (e.g. new features, security improvements) are made on an ongoing basis. Changes that materially affect the Service's function will be communicated in advance by email.

11. End of contract

On termination of the contract, regardless of cause, your right to use the Service ends. We uninstall the WEBBELi worker plugin from your WordPress installation and close your access to the control panel. Your WordPress, your content, and your underlying hosting are unaffected. Backups, logs, and other data held by NNi Solutions are deleted as described in section 5.

12. Governing law and disputes

These Terms are governed by Swedish law. Any dispute will be settled by a public court, with Kalmar District Court as the court of first instance, unless mandatory law states otherwise.

13. Contact

General questions: hello@oden.cam. Data-handling questions: dpo@oden.cam.

GDPR

GDPR — how we handle your data.

We built Oden C.A.M around data minimization, EU hosting, and full transparency — not as an afterthought.

01

Where your data lives

All Oden data (control panel, logs, backups) is stored in Cloud Run and Firestore in the Finland region (europe-north1). Your WordPress sites run on whichever hosting you choose — if you want to move to us, we offer WEBBELi as an add-on (Scandinavian servers in Sweden). Backups are AES-256 encrypted and stay inside the EU. We use no subprocessors in the US or other non-EU/EEA countries — which means Schrems II concerns simply don't apply.

02

What data we process

Only what's needed to run your WordPress: your sites' URLs, plugin and theme versions, update history, and cryptographic keys. We never touch your visitors' data — there's no tracking pixel and no ads module.

  • Site metadata (URL, version, status)
  • Operations logs (security events, updates)
  • Backup archives (encrypted, 30 days)
  • Operator identity (your email, for support)
03

How it's protected

The connection between your WordPress and Oden goes via the WEBBELi worker plugin we install on your site — TLS 1.3 with Ed25519 keys. Stored secrets are envelope-encrypted (Cloud KMS). Audit logs are write-only and kept for 12 months.

04

Your rights

You can request access to, correction of, or deletion of your data. Email hello@oden.cam and we'll respond within 30 days (usually within 48 hours). At termination, all customer data is permanently erased within 60 days — except what we must retain under Swedish bookkeeping law (7 years).

05

Data incidents

If we confirm an incident affecting your personal data, we'll contact you within 72 hours with an initial report, in parallel with our notification to IMY (the Swedish DPA). The report covers what happened, what was affected, and what mitigations we're applying.

06

Data Processing Agreement (DPA)

A standard DPA is automatically included — no separate paperwork. It stipulates EU hosting, sub-processors (list available on request), and Swedish law as the applicable jurisdiction. Larger procurements can sign an extended agreement: hello@oden.cam.

Controller: NNi Solutions, Sweden. Questions? hello@oden.cam
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